❓FAQs

Please refer to the FAQs before raising a ticket

Brief Overview and background on ebi.xyz:

  1. How do I sign up on ebi.xyz and select it as my designated off-chain airdrop claims platform? Answer: Please refer to our step by step guide here!

  2. Can I withdraw my Hamster Kombat tokens directly? Answer: No, since this is an off-chain airdrop claim, users will not be able to withdraw Hamster Kombat tokens in Jettons (native Ton blockchain token). Instead, your airdrop is converted into an open position on the 'HMSTRSPOT' market on ebi.xyz. Users can then choose to hold the open position or sell part of their holdings into USDT for withdrawal. Note: This process is irreversible, and if you wish to redeem on-chain Jettons, please use the on-chain airdrop redemption method available directly on the Hamster Kombat platform.

  3. Are there any withdrawal limits and fees on ebi.xyz? Answer: Yes, please ensure you have at least $10 USDT available funds before initiating the withdrawal process. A withdrawal fee of 0.06% is automatically deducted from the blockchain gas fee. There are no additional gas costs for users.

  4. How do I withdraw USDT from my Hamster Kombat claim on ebi.xyz? Answer: Please refer to our withdrawal page for the full details and make sure the wallet destination are on the approved chains (Ethereum, Arbitrum, Binance Smart Chain (BSC) in ERC20). Once signed and confirm by the user's wallet, all withdrawal process will be automatically approved.

  5. Are there any trading fees on ebi.xyz? Answer: Yes, please refer to our fee schedule.

  6. Is there a minimum deposit required on ebi.xyz? Answer: There is no minimum deposit requirement, but the minimum withdrawal is 10 USDT.

  7. Can I trade my Hamster Kombat airdrop tokens for USDT? Answer: Yes! Once you assign ebi.xyz as your designated off-chain airdrop claims platform, you will receive an open 'HMSTRSPOT' position which you can hold to the moon or sell it for USDT when you close your position.

  8. How can I track ebi.xyz onchain activity? You can track ebi.xyz activities on the Ebi Explorer: explorer.ebi.xyz.

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